Shipping policy

🚚 Shipping Policy – Alkaline Water Haus

At Alkaline Water Haus, we aim to hydrate your life — fast, fresh, and flawlessly. Here’s everything you need to know about our shipping process:

📦 Order Processing

  • Orders are processed within 2-4 business days.

  • Orders placed on weekends or holidays will be processed the next business day.

  • You’ll receive an email confirmation with tracking once your order is on its way.

🚀 Shipping Options & Delivery Times

Shipping Method Estimated Delivery Time Cost
Standard (US) 3–7 business days Calculated at checkout
Expedited (US) 2–3 business days Calculated at checkout
Local Delivery* Same or next business day Free over $30 (within service area)
In-Store Pickup Available within 24 hrs Free

*Local delivery available in select zip codes. Check eligibility at checkout.

🌍 International Shipping

Currently, we do not ship outside the United States. Stay tuned as we expand our hydration horizons!

đź’§ Packaging

We use eco-conscious, recyclable materials to ensure your water arrives chilled, sealed, and sustainable.

📦 Lost or Damaged Packages

  • If your order is lost or arrives damaged, contact us within 7 days at Alkalinewaterhaus@gmail.com with your order number and photos if applicable.

  • We’ll make it right with a replacement or refund.

📬 Address Errors

Please double-check your shipping info before placing your order. We are not responsible for delayed or misdelivered packages due to incorrect addresses.

For any shipping questions, email us at Alkalinewaterhaus@gmail.com — we’re here to keep your hydration on point.